FAQ

iOS Device

Q: My iOS device is crashing when I update. What should I do?

A: Please reboot your device by holding down sleep or wake and home buttons for over ten seconds. Then restart your iDevice.

 

PC

Q: Are you going to publish games for the PC?

A: Yes, we now have games for the PC like FLIP RIDERS.

 

FLIP RIDERS

Q: Why is it telling me to buy the app again when I try to install it on my iPad?

A: Make sure you are logged into the same iTunes account on your iPad. Go into the purchased section as well. You can also sync it.
Check out this support page link of Apple: http://support.apple.com/kb/ht2519

You can contact the iTunes store if you experience more trouble about it: http://www.apple.com/support/itunes/contact.html

Q: I find my riders tilting/flipping a little bit slow, can I make it faster?

A: Yes.  Pause the game and change the Flip Sensitivity value. Going to the right (–>) makes it higher, going to the left (<—) makes it lower.

 

Shadow Candy: SUGAR RUSH!

Q: Will there be an Android version of Shadow Candy: SUGAR RUSH?

A: For now there’s no Android version yet.  They’re not supported now, maybe later.

Q: Will there be an update for Shadow Candy: SUGAR RUSH?

A: We are developing a new Shadow Candy: SUGAR RUSH.  We appreciate your patience.

Q: The game crashes at times what should I do?

A: Please reboot your device by holding down sleep or wake and home buttons for over ten seconds. Then restart your iDevice. This is most likely cause by lack of  memory resources that’s why your iDevice is crashing.

 

E-VILLE HD

Q: Where is E-VILLE on the App Store, I miss it?

A: Sorry for the inconvenience, E-VILLE is currently in haitus and it was a Halloween special.  We are developing a new and better game, so stay tooned.

 

Shadow Candy Comics

Q: Where is Chapter 3 of Shadow Candy?

A: Due to overwhelming schedule we haven’t gotten a chance to publish the Chapter 3 on the iOS. But you can still read this chapter online for FREE. Click here for Shadow Candy: Chapter 3 http://v1.shadowcandy.com/?p=247 . Enjoy!